Logistics and operating systems
At Expeditors International, I worked in automotive freight operations and completed the Management Training Program. I developed operating processes and software requirements, introduced exception and reason codes, and worked on carrier scorecards and shipment-document handoffs. I hired and trained team members as the round-the-clock program grew.
Automotive freight operations and systems →
Industrial installations and storage
At Borroughs Corporation, my work combined project management and regional sales. I managed distribution-center installations and worked on layouts and engineered proposals. I also managed and trained distributors serving industrial and institutional customers.
Industrial storage installations →
Vocational trucks and market development
At Rush Truck Centers, I developed vocational truck customers, Hino business, and refuse opportunities. Customer discovery became increasingly technical as I worked with specialized applications, body suppliers, and Rush Refuse Systems. The customer relationships depended on persistent follow-up and support after delivery.
Vocational trucks and customer discovery → · Fleet telematics →
Fleet operations
At Zan’s Refuse, I led drivers and office personnel, planned routes and daily collections, and coordinated maintenance. That work added the operator’s perspective on equipment availability, service commitments, and recurring costs. It also included work on bulk-fuel purchasing for more predictable pricing.
Refuse equipment and fleet support → · Fuel purchasing →
Drilling equipment and CRM development
At International Drilling Equipment, I worked in Mid-Atlantic equipment sales and built out HubSpot data fields and workflows around machines, application requirements, rental information, and project milestones.
Drilling equipment and sales operations →
Hydraulics and OEM relationships
At White Drive Motors & Steering, my work has included OEM and distributor account management, pricing and delivery coordination, commercial reporting, Salesforce workflows, and training for the Americas commercial team.
OEM accounts and commercial reporting →
Education
BBA in Marketing, Western Michigan University, December 2007. Expeditors Management Training Program.